Ombudsperson

Barry Brooks, retired ARMS Guidance Counselor, has agreed to serve in the role of ombudsperson for the Amherst Regional Public Schools.  When situations arise in which established, formal procedures have failed to result in resolution, the Ombudsperson serves as an independent, impartial, confidential resource to assist parents and community members in resolving complaints, conflicts and other school-related issues.  The role of the Ombudsperson is as a designated neutral party who listens, answers questions, receives and provides resources and information, suggests referrals, and helps individuals develop options to resolve concerns and conflicts (see full job description below). Mr. Brooks is a highly respected member of the community and I am pleased he will serve in this resource role for all district families.  He is scheduled to begin work this Friday, October 1st.

Information about specific students is considered confidential.  If you would like to the Ombudsperson person to speak with school personnel directly about your child as part of this process, please complete the Authorization for Release of / Request for Information form and return it to the Ombudsperson.  The release form will be kept on file and shared with the applicable school personnel.

Contact Mr. Brooks: brooksb@arps.org or (413) 362-1890